Universal Investment outlines its growth ambitions by appointing new Chief Operating Officer Etienne Rougier 

Etienne Rougier will start as new COO of Universal Investment Group as of 17 April 2023. He will be responsible for driving and transforming the business to support its overall growth strategy. This includes enhancing customer delivery, which involves the onboarding experience for customers, seamless account maintenance and superior fund accounting. Through his leadership role, he will further strengthen the development of Universal Investment’s growing subsidiaries in Luxembourg. 

In his new role Etienne Rougier will be responsible for Technology, Operations and Change Management. Rougier’s appointment will see the C-suite expand, which already consists of Chief Executive Officer Michael Reinhard, Chief Customer Officer Katja Müller and Chief Regulatory Officer Frank Eggloff.

Rougier (aged 50) started his career at AXA Investment Managers where he led several business reorganisation projects, most notably the outsourcing of AXA IM operations in Europe. In 2005, he was named Global Head of Change Management. He then moved to London to set up the multi-manager boutique Architas, a new asset management firm for AXA Group, where he was COO for five years and responsible for process implementation and business development.

In 2013, he joined Alliance Bernstein where he spent almost ten years in various management roles. As Head of EMEA and Asia Insurance, he was responsible for client services, business development and implementing bespoke services for insurers in these markets. Rougier holds a master’s degree in finance and will support Universal Investment’s ambition to become one of the leading fund service platforms in Europe.

Despite a challenging year for the financial industry, Universal Investment has remained on track, following a successful growth strategy with net inflows of EUR 48 billion assets under administration in 2022, with more than EUR 972 billion in assets under administration as at the end of February 2023.